The Trusted Partner for Outsourced Customer Service Solutions
OmniCare365 supports a variety of industries for its clients, ranging from member satisfaction in the healthcare industry, cross-selling opportunities for retail & eCommerce, solutions for enrollment to questions surrounding curriculum in education, and technology companies with a data driven approach. OmniCare365 is the trusted provider for each of these critical industries.
Healthcare Industry
Member satisfaction is one of the highest-level priorities for the healthcare industry. Their success is measured by how happy members are with their level of support, and this is heavily driven by the frontline teams who interact with them…
Retail & eCommerce Industry
Customers have never had more choices when it comes to buying decisions. Retailers are vying for their attention and a loyal customer must be nurtured and retained. The people-first value at OmniCare365 best prepares our workforce to care for customers…
Education Industry
OmniCare365 is one of a select few in the contact center industry that has mastered the art of managing enrollment and other education related experiences on behalf of providers…
Technology Industry
The tech customer can vary greatly from call to call. Some are tech savvy while others may not know how to turn a device on or off. This makes managing tech experiences more critical because each call…