Healthcare Risk Assessments
Completing a high percentage of Healthcare Risk Assessments within the tightest possible timeframe is critical for success to Healthcare industry leaders. OmniCare365 has dedicated a tremendous amount of effort in the areas of technology, people, and operational processes to a leading provider of this very critical member experience function.
Weekly calibration sessions drive the adjustments needed to drive superior results. Frontline team members are led to success by following a carefully crafted dialing strategy based on the intelligence fueled by OmniCare365’s superior tech platform.
Finally, team members receive the training and skills reinforcement needed to connect with members to complete this vital information.
The superior technology, processes, and people behind OmniCare365 each contribute to achieving next level results for clients. To learn about these results, download our Healthcare case study.