Next Level Solutions For Customer Experiences LEARN MORE

Home

Dedicated to Clients

We are dedicated to supporting our clients’ goals and objectives through full alignment.

We are People First

The people of OmniCare365 are the power behind our ability to drive next level results.

Serving Our Community

We care about our community and serve it together as one team.

Company Overview

OmniCare365 is the trusted partner for outsourced customer service solutions.

Leading brands trust OmniCare365 with their valuable customer relationships.

Every customer experience is critical, but the level of expertise that OmniCare365 teams show during every customer interaction is what makes them shine.

SERVICES

OmniCare365 delivers a variety of services to its clients

With a core specialty in driving next level customer experiences.

Inbound Services

Brands outsource their customer interactions for a variety of reasons.  The hope is that the provider can deliver a higher-level experience than internal teams could provide.

Outbound Customer/Member Support

Often times, the most memorable, brand building opportunities happen when companies proactively reach out to their customers/members.

Sales Services

Every customer interaction is an opportunity to build the brand and loyalty with each customer.  It is also an opportunity to grow the relationship with each customer.

Work@Home Services

From weather challenges to health concerns, the ability to support client needs in a work@home model is a critical component to any customer experience strategy.

Options are limitless for companies looking to outsource their customer interactions.

For companies looking to build their brand value with customers through every experience, the OmniCare365 difference is the only choice. Here’s why:

There is not a provider on the market today of OmniCare365’s size and scale that is powered by the same level of analytics and technology.

Our analytics, coaching, and performance boosting platform, AmplifAI, supports the largest BPO firms and Fortune 500 companies on the planet.

OmniCare365 is a key user of the Artificial Intelligence platform which allows us to get the most from our people, replicate the behavior of top performers, and leverage the data to drive innovative thinking and ideas for our clients.

The people of OmniCare365 are the power behind our ability to drive next level results.
Their satisfaction directly impacts how well customer/member interactions are managed and client brands are represented.

We honor them and do everything we can to make them satisfied in their employment with OmniCare365. As one of our core values, this mentality is paramount to the success of OmniCare365.

Our team members are heads of household, mothers, fathers, students…. they are humans and we treat them with the respect and support that they need to be successful in their role at OmniCare365 and in their lives through career development.

OmniCare365 prides itself on aligning with client goals and objectives more tightly than just about any competitor in the market.

The company was founded and built around this principle.

With this alignment at the foundation, OmniCare365 has invested in obtaining the most sophisticated analytics, offering the most authentic people first mentality, and building a rigorous cadence of client touchpoints into their processes. Each supports this goal and makes OmniCare365 a refreshing partner for clients who recognize this value.

Community Relations

The Team at OmniCare365 Loves to Support our Amazing Community!

100

“Durant Main Street” projects such as holiday decorating and clean-up projects for the Historic Downtown area

Latest Articles

Hi, How Can We Help You?